Frequently Asked Questions

What do you sell? Our available products are dresses, trousers, tops and knitwear. Equipment categories with no products are not available to order.

What does delivery cost? UK delivery is free on every order with no minimum spend.

How long does delivery take? Processing takes 1–2 working days, followed by 3–5 working days in transit. The order cut-off is 3:00 PM UK time, Monday to Friday, excluding UK public holidays.

Can I return an item? Unworn items with tags attached can be returned within 30 days of delivery. Email support@diasweetsltd.shop to start a return and receive a free prepaid return label.

How can I contact you? Email support@diasweetsltd.shop or call +44 7858501142. Customer service hours are Monday–Friday, 9:00 AM–5:00 PM UK time.