Warranty & Replacement

Your statutory rights for faulty, damaged or incorrectly described goods are not affected by our 30-day returns policy.

If an item arrives damaged or faulty, email support@diasweetsltd.shop with your order number and photographs so we can help with a replacement or refund. Please report delivery damage as soon as possible.

Do not send goods back before contacting us for return instructions. Any additional product-specific warranty would need to be stated on that product's page; this page does not promise an additional commercial warranty.